Privacy Policy

1. Information We Collect

At BrightLetters Learning, we collect the minimal personal information necessary to process your orders and ensure the safe delivery of our educational wooden alphabet puzzles across Bangladesh. When you place an order on our website, we strictly require and collect:

• Your full name
• Your email address
• Your delivery address

In alignment with our privacy-first approach and to respect your personal boundaries, we intentionally do not request or store any phone numbers.

2. How We Use Your Information

The information collected is dedicated entirely to fulfilling your purchase. Your email address acts as our primary method of communication to send order confirmations, dispatch updates, and important notices regarding your purchase.

We maintain a strong focus on educational value and the trust of the families we serve. Therefore, we will never use your contact details to send unrelated promotional content or entertainment-focused marketing without your explicit, prior consent.

3. Information Sharing and Disclosure

BrightLetters Learning does not sell, trade, or rent your personal information to any third parties. We only share your delivery address with trusted local logistics and courier partners operating within Dhaka and the broader regions of Bangladesh, solely for the operational necessity of delivering your educational materials to your home. We may also disclose information if legally required to do so by the authorities in Bangladesh.

4. Data Security

We implement commercially reasonable technical and organizational security measures to protect your personal information against unauthorized access, accidental loss, alteration, or destruction. While we strive to protect your data, please acknowledge that no method of electronic transmission over the internet or digital storage is entirely impenetrable.

5. Your Data Rights

You hold the right to access, update, or request the deletion of the personal information we hold about you. If you wish to exercise any of these rights regarding your order history or contact details, please reach out to us via the email address provided in the contact section below. We aim to respond to all data inquiries promptly.